srd.sassa.gov.za Banking Details – TymeBank Updates for R370
If your SRD payment is delayed, going to the wrong account, or not paid at all, your banking details may be the problem.
This usually happens when the account is closed, the account number is wrong, the account is not in your own name, or the phone number linked to your application is no longer active. The good news is that you can fix this through the official srd.sassa.gov.za banking details process.
This guide shows you exactly how to update your details, how to change to TymeBank, what happens after you submit, and how to avoid the mistakes that delay payment. SASSA’s official SRD update page is specifically for approved SRD R370 beneficiaries who want to change their banking details..
What you Need Before you Start
Before you update your details, make sure you have:
- Your 13-digit South African ID number
- The cellphone number used on your SRD application
- Access to that phone for OTP verification
- Your bank account number
- The correct bank name
- The correct branch code if needed
- A bank account in your own name
The official update page says the OTP is sent to the mobile phone number you registered with when you applied. SASSA also warns applicants not to give their banking details to anyone and says banking information is only requested once the application has been approved.
How to Update Banking Details on srd.sassa.gov.za
This is the main process. Follow it carefully.
Step 1: Open the Official Banking Details Page
Go to the official https://srd.sassa.gov.za/sc19/banking-details-update/ page on the SRD website.
This is the correct page for approved beneficiaries who want to update their bank details.
Step 2: Enter your ID number
Enter your South African ID number exactly as it appears on your ID document. This links the request to your SRD application.
Step 3: Receive the OTP on your Registered Phone
After you enter your ID number, SASSA sends an OTP PIN by SMS to the cellphone number used during your SRD application.
You must have access to that number to continue.
Step 4: Open the Secure Link or Complete Verification
Use the SMS prompt and complete the verification step.
This gives you access to the section where you can update your payment details.
Step 5: Enter your New Bank Details
Fill in your new bank details carefully.
Check:
- Bank name
- Account number
- Account type
- Branch code if required
Make sure everything matches your real bank records. If the banking details do not belong to you, SASSA says the payment will not verify.
Step 6: Submit the Update
After checking everything, submit the request.
Your details still need to be verified before payment moves to the new account. Once verification is complete, the grant is paid from the next pay run.
Why Updating your Banking Details Matters
Your banking details decide where your SRD money goes.
If the account details are wrong, the payment may fail. If the bank account is not in your own name, SASSA says the system will not verify the payment. Once the banking details are verified and confirmed, the grant is paid from the next pay run.
This is why banking details update SASSA is so important. A simple mistake can delay your grant even when your application is approved.
srd sassa gov za Banking Details TymeBank
If you want your SRD payment to go into TymeBank, the process is the same.
Go to this official site https://srd.sassa.gov.za/sc19/banking-details-update/ . The only difference is the bank details you enter. TymeBank says you can receive both SRD and social grants into a TymeBank account.
What TymeBank details do you Need?
Before you switch, keep these ready:
- your TymeBank account number
- TymeBank branch code: 678910
TymeBank’s official help page says you can find your account number on your debit card, in the SmartApp, or in internet banking. It also confirms that the TymeBank branch code is 678910.
How to Change SRD Banking Details to TymeBank
If you want your SRD grant payments to go into your TymeBank account, follow these steps to update your banking details:
- Ensure Your TymeBank Account Is Active
Before making any changes, ensure that your TymeBank account is active. You can easily open a TymeBank account online and collect your debit card at select Pick n Pay, Boxer, or TFG stores. - Gather Your TymeBank Details
Have the following TymeBank account details ready:- Account Number (found on your TymeBank debit card or in the SmartApp)
- Branch Code: 678910
- Go to the Official SRD Banking Update Page
Visit the official SRD banking update page on https://srd.sassa.gov.za/sc19/banking-details-update/ to make your changes. - Enter Your ID and Phone Number
Use the 13-digit South African ID number and the phone number you registered with when applying for the SRD grant. - Verify with OTP
A One-Time Pin (OTP) will be sent to your registered phone number. Enter this PIN to verify your identity and proceed. - Update Your Banking Details
In the banking details section, select TymeBank as your bank name and enter your TymeBank account number along with the branch code: 678910. Double-check all information to ensure it is accurate. - Submit the Update
After verifying your TymeBank details, submit the update. Your new banking details will be processed, and your SRD payments will be transferred to your TymeBank account from the next pay run.
What Happens After the Update?
Payment Processing: If the update is made before the cut-off date, your payments will be directed to TymeBank starting with the next payment cycle. If the update happens after the cut-off, it may take an additional cycle before your payments reflect in your TymeBank account.
Verification: After submitting your new banking details, SASSA will verify the information. Once verified, your SRD payments will be sent to your TymeBank account.
What if Your Phone Number Changed?
This is one of the biggest reasons people get stuck. If you no longer use the cellphone number that was linked to your SRD application, you need to update that first. The official SRD update page says a PIN is sent to the new number for verification.
Without the correct number, you may not be able to complete the banking update, because the OTP goes to the number on your SRD record.
If you no longer have access to your old number, follow this step-by-step guide to update it: change SRD cellphone number online.
Common Problems When Updating SRD Banking Details
Here are the most common issues and how to fix them.
1. No SMS Link or OTP Received
This usually happens because:
- Your registered phone number changed
- The number on file is wrong
- Your phone has no signal
- Your phone is switched off
Fix: use the correct phone number on your application, or update your phone number first through the official SRD number update route.
2. Bank Details Not Verified
This usually happens because:
- The account number is wrong
- The account is closed
- The account does not belong to you
Fix: check your bank details again and make sure the account is in your own name. SASSA says payments will not verify if the banking details do not belong to the applicant.
3. No Payment After Updating Details
This can happen even after a successful update.
Why? Because SASSA still has to verify the new bank details first, and payments only move on the next pay run after verification. If you switched to TymeBank, the timing can also depend on whether SASSA captured the switch before or after the cut-off date.
If your status shows approved but you still haven’t received money, read this detailed fix: SASSA approved but no payment solution.
Safety Tips When Updating Banking Details
Do not trust random websites, unofficial agents, or anyone asking you to share your OTP or PIN. SASSA says applicants should not provide banking details to anyone and that banking information is requested only after approval.
Before you submit, always:
- Double-check your ID number
- Confirm the phone number is the one on your SRD record
- Make sure the bank account is yours
- Check the TymeBank branch code carefully if switching to TymeBank
- Never share your OTP or PIN
FAQs
How do I change my banking details in SASSA SRD?
To change your banking details for the SASSA SRD grant, visit srd.sassa.gov.za, log in with your ID number, and follow the link sent to your registered phone. Update your bank account details and submit; SASSA will verify and use the new details for future payments.
How do I change my mobile number on SASSA?
To change your registered mobile number on your SASSA SRD grant, go to the official SRD contact update page on srd.sassa.gov.za/sc19/contact, enter your South African ID number and application ID, and follow the prompts to submit a new phone number; SASSA will send an OTP to verify the change.
If you can’t do it online (for example, you’ve lost access to your old number), you may need to contact SASSA’s toll‑free call centre or visit a SASSA office with your ID to update it.
How do I check my SRD account details?
To check your SRD account details or application status, visit the official SASSA SRD status portal at srd.sassa.gov.za, enter your 13‑digit ID number and the phone number you used to apply, and the site will display your current application status (approved, pending or declined) and related details; you can also contact SASSA by phone or WhatsApp for assistance if needed.
If your SRD payment is delayed or going to the wrong account, the fix is simple: update your details through the official srd.sassa.gov.za banking details page.
Use your own bank account, keep your registered cellphone number active, and check every number before you submit. If you want to switch to TymeBank, use the same SRD process and enter the correct TymeBank details, especially the branch code 678910. Once SASSA verifies the update, your payment can move to the new account on the next pay run.